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Hospitality Executive Search in Human Resources

Bristol Associates’ Hospitality division recruits for senior and executive management human resources positions in the travel and tourism industry. Our practice is led by Senior Vice President Kelly Nelson.

Featured Clients

We have completed searches for a wide array of hospitality industry clients including:

  • Interstate Hotels
  • Benchmark Hospitality
  • Sage Hospitality
  • Pyramid
  • Remington
  • Walt Disney Resorts
  • American Express
  • Royal Carribean
  • Hawaiian Airlines
  • Travel Impressions
  • Tauck Tours
  • Carnival Cruises

Examples of Completed Searches

Our Travel and Tourism Division placed successful candidates in a variety of key human resources positions. Our placements include positions such as Vice President Human Resources, Chief People Officer, Corporate Human Resources Director, Vice President Compensation and Benefits, Director of Human Resources, Risk Manager, and Training Manager.

Below is a sampling of completed searches.

Senior Vice President – Human Resources

Our client is a travel management company with over 1,200 employees, based in Illinois. The company’s objective was to significantly upgrade their approach to human capital management. The Senior Vice President Human Resources would be responsible for insuring that the company’s culture was reflective of the company’s mission statement and values. They also oversee organizational development, talent acquisition, compensation and benefits, safety programs, associate relations, and training.

Corporate Director of Training and Development

Our client is a international cruise line, located in Miami, with multiple ships and destinations. They retained our firm to search for an experienced Training Director who could analyze and assess the training and development needs of the company. The successful candidate had a proven track record of effective team leadership and the management of a dynamic training program. The job requirements included knowledge and experience with successful application of learning practices and techniques in the hospitality industry. The candidate had experience in developing facilitator-led training, computer based training and Web-based programs. They were looking for a candidate seasoned in presentation, interaction, and collaboration with management.

Corporate Director of Compensation and Benefits

Our client is an online travel agency they are located in New York City. They retained our firm to search for a Director of Compensation and Benefits. With the support of various vendors, the position would manage the employee benefits programs such as retirement plans, medical plans, life insurance and disability plans. The Director evaluates and compares existing company benefits programs with those of other companies, as well as analyzes the results and develops specific recommendations for review by management.


Qualities of a Great Human Resources Executive

With over 50 years of experience placing travel executives, we know what makes a great leader. Below are some of the qualities and experience we look for:

  • The ability to partner with operational leaders in an attempt to create a deisred culture, which is in sync with the company mission, vision, and strategy
  • Ability to communicate and create understanding of mission, strategy, and culture within the workforce
  • The ability to asses the skills, capabilities, and aptitude of current supervisors, managers, and leaders within the company, and to build training programs that ensure the development of future leaders
  • Experience in the determination of which employees have the skills, aptitude, and desire to move into other positions with the company
  • The ability to recruit and retain top level talent in all disciplines

Division Leader

Kelly Nelson

Senior Vice President
Hospitality and Travel
Kelly Nelson joined Bristol Associates in 1995 with initial responsibility for our long standing Hotel Industry Practice. Kelly was instrumental in the development of additional lines of business including Travel, Facilities and Concessions.

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