Most Important Keywords for the Hospital & Healthcare Industry

For Candidates


By our guest blogger, CareerTuners


Is your resume getting noticed? Recruiters and employers in the hospital & healthcare industry rely heavily on Application Tracking System (ATS) software to analyze resumes and shortlist applicants. One critical way to optimize your resume for ATS is to add keywords.

Keywords are nouns or noun phrases that ATS algorithms “catch.” They help indicate to employers that the candidate has skills that match the job requirements. Common keywords include job titles, terms, tools, technologies, degrees, licenses, certifications, training, patents, publications, and locations.

There are two types of keywords. Hard keywords are those that can be quantified or that someone can take a test for, for example, the names of marketing analytics programs. They are the most important with respect to ranking in ATS. In contrast, soft keywords are abstract skills that are hard to test for, but are critical to succeeding at your job, e.g., strong interpersonal skills.

Below are some important keywords for hospital & healthcare management positions, in bold.

Feel free to copy and paste these terms to your resume if they match your skill set.

However, merely mentioning these keywords in your resume is not enough. You must also write powerful accomplishments that highlight these skills. After each keyword are the most critical questions you should ask yourself before incorporating it into your resume:


Healthcare Administration

  • Healthcare Operations Management: Did you spearhead any major changes in the organizational structure? What was the impact?
  • Health Analytics: How did you ensure integrity and safety of confidential patient data?
  • Process Improvement: How did you save money without compromising patient care?
  • Regulations Compliance: What steps did you take to improve the facility’s performance on regulatory surveys? What noncompliance issues did you identify and resolve?
  • Hospital Inventory Management: How did you maintain optimal inventory levels? What measures did you introduce to prevent theft and improve safety of the inventory?
  • Budget Development: What steps did you take to improve the organization’s financial viability?


Staff Development

  • Staff Recruitment & Training: What improvement areas did you identify in performance reviews? What was the impact on patient care of introducing diversity training in the onboarding training?
  • Interdisciplinary Health Team Coordination: How did you improve coordination and communication between different healthcare team members, such as doctors, pharmacists, and nurses?
  • Staff Schedule Development: How did you adjust staffing to deal with fluctuating patient load?


Quality Patient Care

  • Patient Care: How did you improve patient care quality? How did you decrease readmission rates?
  • Patient Satisfaction: How did you improve patient and family satisfaction? What steps did you take to identify long-term patient needs?
  • Patient Advocacy: What steps did you take to advocate for patient rights to insurance companies? What strategies did you use to negotiate additional hospital stay with insurance coverage providers?


In addition to these, consider carefully going over the job listing you are interested in for keywords. Which ones are you familiar with? Weave these keywords into your resume.

By asking yourself these questions, you will be able to uncover accomplishments that highlight your strategic leadership skills. This will not only optimize your resume for ATS-compatibility but also set you apart from other applicants.


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At CareerTuners, we help ambitious professionals land their dream jobs by providing professional, Applicant-Tracking-System-compatible resume writing services. Some of our other services include cover letter writing, LinkedIn profile development, interview coaching, and resume distribution. To check out our free resources and blog, please visit

Bristol Associates, Inc. is an executive search firm with over 50 years of excellence in recruiting nationwide. Bristol specializes in recruiting for the Casino Gaming; Facilities and Concessions; Food and Beverage Manufacturing; Hospital and Healthcare; Hotels and Resorts; Nonprofit; Restaurant; and Travel, Tourism, and Attractions industries.

If you’re interested in working with Bristol Associates, click here if you’re an employer or here if you’re a candidate.

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